T&C'S + PRIVACY POLICY
here's the fine print for you
T&C's
📄 Terms & Conditions
Last updated: August 28th 2025
Welcome to DREW & MAY. By placing an order on our website, you agree to the following Terms & Conditions:
1. General
These Terms & Conditions apply to all orders placed through our website. We reserve the right to update or change these Terms at any time without prior notice.
2. Orders & Payment
All orders are click & collect only from our premises at:
55 King Street, St. Helier, Jersey, JE2 4WE
Full payment is required at the time of collection. You will receive an order confirmation by email and a notification once your order is ready for collection.
3. Collection of Goods
Orders must be collected within 48 hours once collection notification is sent. Please bring your order confirmation and a valid ID when collecting. We reserve the right to refuse collection if proof of purchase cannot be verified. If someone else is collecting on your behalf, you must notify us in advance.
4. Refunds & Returns
If an item is faulty or not as described, you are entitled to a replacement or refund. For non-faulty items, we do accept returns. Refund requests must be made within 10 days of purchase of collection. Refunds must be requested in store. We do not accept refunds through mail. For a refund to be made item(s) must meet our refund policy. For more information on our Refund Policy please see our Asked & Answered section under Get in Touch.
5. Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. We reserve the right to correct errors, update information, or withdraw products at any time without prior notice.
6. Liability
We are not liable for any indirect or consequential losses arising from the use of our products.
7. Privacy & Data Protection
We respect your privacy and protect your personal data in line with the Data Protection (Jersey) Law 2018. For more details, please see our Privacy Policy.
8. Governing Law
These Terms are governed by the laws of Jersey, Channel Islands.
9. Additional Notes
5% Goods & Services Tax (GST) included
GST No. 0120881
Disclaimer: Our online shop shares stock with our physical store. If someone buys the last item in person before we pick your order, the in-store shopper will take priority.
PRIVACY POLICY
Last updated: August 28th 2025
DREW & MAY is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data.
1. Information We Collect
When you place an order, we may collect: Your name, email address, phone number. Order details and collection preferences.
2. How We Use Your Data
We use your personal data to:
Process and confirm your order. Notify you when your order is ready for collection. Contact you about any issues with your order.
We may also use anonymised data to improve our services.
3. Sharing of Data
We only share data with trusted third parties necessary for processing your order (e.g. payment providers, website hosting services). We will never sell your data to third parties.
4. Data Storage & Security
Your data is stored securely and only accessible to authorised staff. We retain your order details for 5 years in line with legal and tax requirements.
5. Cookies
Our website uses cookies to improve your browsing experience and to ensure essential functions, such as keeping your shopping basket and checkout working correctly.
We may also use cookies to help us understand how visitors use our site (for example, through Google Analytics) so we can improve our services.
You can manage or disable cookies at any time in your browser settings. Please note that disabling essential cookies may affect the functionality of the site, including placing or collecting orders.
6. Your Rights
Under the Data Protection (Jersey) Law 2018, you have the right to:
Access the data we hold about you. Request corrections to inaccurate data. Request deletion of your data (where legally permitted).
To exercise these rights, contact us at: hello@drewandmay.je.
7. Contact Us
If you have any questions about this Privacy Policy, please contact:
DREW & MAY
55 King Street, St. Helier, Jersey, JE2 4WE
hello@drewandmay.je
01534722027